Effective Date: 31st May 2026
The Nelson Mandela Institution (“NMI”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Complete a contact form
- Subscribe to our newsletter or other institutional communications
- Register for events or programmes
- Apply for opportunities
- Request information
- Communicate with us by email or telephone
This information may include:
- Name
- Email address
- Telephone number
- Organization
- Job title
- Country
- Any information you choose to include in your message
We may also collect limited technical information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral source
2. How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide information about our programmes and initiatives
- Manage partnerships and collaborations
- Send newsletters and institutional updates (where you have subscribed)
- Improve our website and user experience
- Conduct website analytics
- Meet legal and regulatory obligations
- Protect the security of our systems
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following:
- Your consent
- Performance of a contract or requested service
- Compliance with legal obligations
- Our legitimate interests in operating and improving the institution
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information where necessary with:
- Service providers supporting our website and communications
- Event or programme partners (where relevant)
- Regulatory authorities where required by law
- Professional advisers and auditors
Any third parties processing information on our behalf are required to maintain appropriate confidentiality and security measures.
6. International Data Transfers
As an international institution, some of the services we use may process data in countries outside your own. Where personal information is transferred internationally, we take appropriate measures to ensure it remains adequately protected and processed in accordance with applicable data protection laws.
7. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain institutional records
- Comply with legal obligations
- Resolve disputes
- Support legitimate institutional purposes
When information is no longer required, it is securely deleted or anonymized where appropriate.
9. Marketing and Newsletter Communications
If you subscribe to our newsletter or other email updates, we will use your email address to send you information about the Nelson Mandela Institution, including news, research highlights, publications, events, partnership opportunities, and institutional announcements.
You may unsubscribe from these communications at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly. Unsubscribing from marketing communications will not affect any essential communications relating to enquiries, applications, or ongoing collaborations.
10. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
11. Third Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children without appropriate authorization.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.
The updated version will be published on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.